Frequently Asked Questions

Question: Are your products manufactured in the United States?

Answer: Yes, all of the window and door products sold and installed by The Window Source of Memphis are manufactured by Great Lakes Windows and Doors in Waldridge, OH. They custom build our products to meet the specific needs of our customers.

Question: Are the products sold and installed by The Window Source of Memphis Energy Star qualified?

Answer: Yes! Any of our products purchased with the Low E/Argon glass package meet Energy Star guidelines. Low E is designed to reflect radiant heat, so in the winter time it reflects your heat back into your home. Then, when warm temperatures arrive and you want to keep your house cooler, the warmth is reflected back outside. This leaves your home at a comfortable temperature year-round.

Question: What does the lifetime in lifetime warranty mean?

Answer: As long as the purchaser lives in the home, the windows are covered under the warranty. If the purchaser sells the home, the warranty can be transferred to the new owners for a small fee. This must be requested in writing within thirty days of the transfer.

Question: Will I still need storm windows?

Answer: No! With replacement windows there is no longer a need for those ugly high-maintenance storm windows. All of our double-hung replacement windows come standard with a half-screen. You can have the screen on the bottom if the bottom window sash is open or you can open the top sash and move the screen to the top. For example, if you have pets or small children you want to keep out of the screen, you can open the window from the top and still have open air. All of our other operating windows come with a built-in screen.

Have another Question? Please just ask …

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